BREAKING DOWN THE BREAKDOWN

Alerts about a medical equipments possible failure could be a game changer.

In the current health care context,after-sales plays a vital role while buying any large medical equipments.it is the biggest influencer for a clinician while deciding toinvest on equipment. For any health care provider,turning away patients is undesirable and one of the causes of this situation is machine breakdown.This is especially cricitical in high-end machines like a CT scanner,MRI system,cath lab or a laboratory automation system. 

   How quickly a machine can be up and running was a concern of the past. Todays question is how well in advance would a clinician know about the problem with his system. The sheer possibility of getting a pre-alert of a fault is a game changer.This is digitalisation i service.

 Remote access has become parts of todays connected world. It is used reactively as well as proactively.In the reactive mode, it is used to fix problems when the customer reports an issue.

In the proactive mode, the equipment kepps relaying deviation in performance to the server, which is monitored by technical experts of the equipment company.